Is There A Difference Between The Organizational Commitment And Organizational Trust Levels Of Generation X And Generation Y Nurses?

¹Istanbul Universitiy - Cerrahpasa, Faculty of Health Sciences, �stanbul
²Republic of Turkey, Health Minister, Bakirkoy Dr. Sadi Konuk Education and Research Hospital, �stanbul
³Republic of Turkey, Istanbul Provincial Health Directorate, �stanbul

INTRODUCTION: In this study, it was aimed to determine the effects of demographic characteristics of nurses in X and Y generation on organizational
commitment and organizational trust.
METHODS: Descriptive and a cross-sectional research design. This research was carried out with nurses (N=360) from working in
all the state hospitals affiliated with the Public Hospitals Union in a district of Istanbul. The study was carried out using research
forms (�Form of Socio-Demographic Characteristics�, �Organizational Commitment Scale� and �Organizational Trust Inventory�).
The questionnaire forms were completed via face-to-face interviews.
RESULTS: There was no difference found between the perceptions of organizational commitment and organizational trust levels in
Gen X and Gen Y nurses (p>,05). The increase in the level of trust in the organization was determined to increase the levels of
affective commitment and normative commitment (p<,05). The �Trust in organization� level of the Gen X nurses had a significant
positive influence on Affective Commitment (p=.000). The working hours in the clinic, where nurses are currently working, are
affecting organizational trust and loyalty.
DISCUSSION AND CONCLUSION: The increase of in the level of Gen X and Gen Y nurses� trust have in the organization also increases affective commitment
and normative commitment levels. Differences in the generations of the nurses does not affect their levels of organizational
commitment and perceived organizational trust.

Keywords:

X Ku�ak ve Y Ku�ak Hem�irelerin �rg�tsel Ba�l�l�k Ve �rg�tsel G�ven D�zeyleri Aras�nda Farkl�l�k Var M�?

¹�stanbul �niversitesi - Cerrahpa�a, Sa�l�k Bilimleri Fak�ltesi, �stanbul
²TC. Sa�l�k Bakanl��, Bak�rk�y Dr. Sadi Konuk E�itim Ve Ara�t�rma Hastanesi, E�itim Birimi, �stanbul
³TC. Sa�l�k Bakanl��, �stanbul �l Sa�l�k M�d�rl��, �stanbul

G�R�� ve AMA�: Bu �al��mada, X ve Y ku�a��ndaki hem�irelerin demografik �zelliklerinin �rg�tsel ba�l�l�k ve �rg�tsel g�ven �zerindeki
etkilerinin belirlenmesi ama�lanm��t�r.
Y�NTEM ve GERE�LER: Tan�mlay�c� ve kesitsel bir nitelikte tasarlanm�� bir ara�t�rmad�r. Bu ara�t�rma, �stanbul�da bir il�enin Kamu Hastaneleri
Birli�i�ne ba�l� t�m devlet hastanelerinde �al��an hem�irelerle (N=360) yap�lm��t�r. Ara�t�rmada veriler, �Sosyodemografik �zellikler
Formu�, ��rg�tsel Ba�l�l�k �l�e�i� ve ��rg�tsel G�ven �l�e�i� kullan�larak toplanm��t�r. Anket formlar� y�z y�ze g�r��lerek
tamamlanm��t�r.
BULGULAR: Ara�t�rma bulgular�na g�re X ve Y ku�a�� hem�irelerin �rg�tsel ba�l�l�k alg�lar� ile �rg�tsel g�ven d�zeyleri aras�nda
fark bulunmam��t�r (p>,05). Hem�irelerin kurumlar�na olan g�ven d�zeyindeki art��n, duygusal ba�l�l�k ve normatif ba�l�l�k seviyelerini
artt�rd�� belirlenmi�tir (p<,05). X ku�a�� hem�irelerin �kuruma g�ven� d�zeyi, duygusal ba�l�l�k d�zeyi �zerinde pozitif
y�nl� anlaml� etkiyesahip bulunmu�tur (p=,000). Hem�irelerin halen �al��t�� klinikte �al��ma saatleri �rg�tsel g�ven ve sadakati
etkilemektedir.
TARTI�MA ve SONU�: X ve Y ku�ak hem�irelerin organizasyona duydu�u g�venin artmas�, duygusal ba�l�l�k ve normatif ba�l�l�k seviyelerini de
artt�rmaktad�r. Hem�irelerin ku�ak farkl�l�klar� �rg�tsel ba�l�l�k d�zeylerini ve alg�lanan �rg�tsel g�ven d�zeylerini etkilememektedir.

Anahtar Kelimeler:

Fatma Ay, Figen �al��kan, Ece Uysal Kasap. Is There A Difference Between The Organizational Commitment And Organizational Trust Levels Of Generation X And Generation Y Nurses?. Journal of Health and Nursing Management. 2020; 7(2): 292-302

Corresponding Author: Fatma Ay, T�rkiye