Comparative Analysis of Joint Commission International and Healthcare Information and Management Systems - Electronic Medical Record Adoption Model Measurement Models using Text Mining

¹�stanbul Medipol University, Social Science Institute, Department of Management and Strategy, �stanbul, Turkey
²�stanbul Medipol University, Faculty of Health Science, Department of Health Management, �stanbul, Turkey

Introduction: Health service quality refers to all efforts to prevent a negative outcome in the health status of individuals. For this reason, measuring and evaluating the quality of health services is important to increase the quality of services provided.
Aim: In this study, Joint Commission International�s (JCI) accepted indicator-based health service quality measurement model and the Healthcare Information and Management Systems Society�s (HIMSS)-Electronic Medical Record Adoption Model (EMRAM) are discussed.
Method: This research used the bag-of-words model (BoW), a text mining method.
Result: As a result of the analysis, the similarity of keywords (as unigrams) used in all of the guides was found to be approximately 33%, the bigram similarity was 6% and the trigram similarity was 3%.
Conclusion: The fact that the similarity between the two models is not higher can be explained by the fact that, unlike JCI, the HIMSS EMRAM model handles the quality of health services with a digitalization axis. Text mining opens up new research areas as a method for comparing quality standards with new and interesting results.

Keywords:

Uluslararas� Ortak Komisyon (JCI) ve Sa�l�k Bilgi Y�netim Sistemleri Toplulu�u (HIMSS) - Elektronik Sa�l�k Kayd� Benimseme Modelinin (EMRAM) Metin Madencili�i Y�ntemi ile Kar��la�t�rmal� Analizi

¹�stanbul Medipol �niversitesi, Sosyal Bilimler Enstit�s�, Y�netim ve Strateji Anabilim Dal�, �stanbul, T�rkiye
²�stanbul Medipol �niversitesi, Sa�l�k Bilimleri Fak�ltesi, Sa�l�k Y�netimi Anabilim Dal�, �stanbul, T�rkiye

Giri�: Sa�l�k hizmet kalitesi, bireylerin sa�l�k durumlar�nda olumsuz bir sonucun olu�mas�n� �nlemeye y�nelik t�m �abalar� belirtmektedir. Bu nedenle sa�l�k hizmetlerinin kalitesinin �l��lmesi ve de�erlendirilmesi verilen hizmetin kalitesinin art�r�lmas� a��s�ndan �nemlidir.
Ama�: Bu �al��mada, g�sterge tabanl� sa�l�k hizmeti kalitesi �l��m modeli Uluslararas� Ortak Komisyon (Joint Commission International-JCI) ve Sa�l�k Bilgi Y�netim Sistemleri Toplulu�u (Healthcare Information and Management Systems Society-HIMSS)- Elektronik Sa�l�k Kayd� Benimseme Modeli (Electronic Medical Record Adoption Model-EMRAM) ele al�nmaktad�r.
Y�ntem: Bu ara�t�rmada, bir metin madencili�i y�ntemi olan s�zc�k torbas� modeli (bag-of-words/BoW) kullan�lm��t�r.
Bulgular: Analiz sonucunda t�m rehberlerde kullan�lan anahtar s�zc�klerin tek harfli s�zc�k (unigram) benzerli�i yakla��k %33, iki harfli s�zc�k (bigram) benzerli�i %6 ve �� harfli s�zc�k (trigram) benzerli�i %3 olarak bulunmu�tur.
Sonu�: �ki model aras�ndaki benzerli�in fazla olmamas�, JCI�dan farkl� olarak HIMSS- EMRAM modelinin sa�l�k hizmet kalitesini dijitalle�me ekseniyle ele almas�yla a��klanabilir. �al��mada metin madencili�i y�nteminin kullan�lmas�, kalite standartlar�n�n yeni ve ilgin� sonu�larla kar��la�t�rma olana�� sa�lamaktad�r.

Anahtar Kelimeler:

Sinem Cece, �lker K�se. Comparative Analysis of Joint Commission International and Healthcare Information and Management Systems - Electronic Medical Record Adoption Model Measurement Models using Text Mining. Journal of Health and Nursing Management. 2022; 9(3): 371-382

Corresponding Author: Sinem Cece, T�rkiye