Violence to the healthcare professionals in the ICU: Does the anger level of patient�s relatives effects their opinions?

Pasl� G�rdo�an, Eylem; �zt�rk, Selda; U�ur, Esra

Eylem Pasl� G�rdo�an¹, Selda �zt�rk¹, Esra U�ur²

¹Trakya University, Faculty Of Health Science, Nursing Department
²Ac�badem University, Faculty Of Health Science, Nursing Department

INTRODUCTION: In this study, we aimed to determine the opinions of patient�s relatives about violence to the healthcare professionals and it�s relationship between their anger levels in the intensive care unit (ICU).
METHODS: In this cross-sectional and descriptive study the relatives of ICU patients, hospitalized in an university hospital, were formed the subject of the study. Questionnaire including socio-demographic characteristics of the patients� relatives and their opinions on violence to healthcare professionals and Trait Anger and Anger Expression Scale were used in the collection of data. Number percentages, averages, Mann-Whitney-U and Kruskal-Wallis tests were used to evaluate data by using SPSS 21.0 software.
RESULTS: In this study, 92% of the respondents think that violence is not a way of seeking rights; and 13.3% of them express �sometimes� they confirm the violance to healthcare professionals. Respondents expressed that the causes of the violance was, to be kept waiting for long period (69.3%), insufficient information about the patient (66.7%), impatient behaviors of patients� relatives (53.3%), and insufficient education (44%). Trait anger and anger expression scores of the patient�s relatives who is sometimes confirm the violance was high, anger control scores was low (p<0.05).
DISCUSSION AND CONCLUSION: Violence cases are caused by individual characteristics of people who uses violence as well as healthcare professionals and health system. Individual�s anger level increases, more difficult to control their temper and violent tendencies are increasing.

Keywords:

Yo�un bak�mda sa�l�k �al��anlar�na y�nelik �iddet: �fke d�zeyleri hasta yak�nlar�n�n g�r��lerini etkiler mi?

Eylem Pasl� G�rdo�an¹, Selda �zt�rk¹, Esra U�ur²

¹Trakya �niversitesi Sa�l�k Bilimleri Fak�ltesi Hem�irelik B�l�m�
²Ac�badem �niversitesi Sa�l�k Bilimleri Fak�ltesi Hem�irelik B�l�m�

G�R�� ve AMA�: Bu �al��mada hastas� yo�un bak�m �nitesinde yatan hasta yak�nlar�n�n, sa�l�k �al��anlar�na uygulanan �iddete ili�kin g�r��leri ile �fke d�zeyleri aras�ndaki ili�kinin belirlenmesi ama�land�.
Y�NTEM ve GERE�LER: Kesitsel ve tan�mlay�c� olarak yap�lan bu �al��man�n �rneklemini bir �niversite hastanesinin yo�un bak�m �nitelerinde yatan hastalar�n yak�nlar� olu�turdu. Verilerin toplanmas�nda hasta yak�nlar�n�n sosyo-demografik �zelliklerini ve sa�l�k �al��an�na �iddete y�nelik g�r��lerini i�eren anket formu ve S�rekli �fke ve �fke �fade Tarz� �l�e�i kullan�ld�. Veriler SPSS 21.0 program�nda, say� y�zde, ortalamalar, Mann Whitney-U ve Kruskall Wallis testleri kullan�larak de�erlendirildi.
BULGULAR: Hasta yak�nlar�n�n % 92�si �iddet uygulaman�n hak arama y�ntemi olmad��n� d��nmekte, % 13,3�� sa�l�k �al��an�na uygulanan �iddeti bazen onaylamaktayd�. Kat�l�mc�lar�n % 69,3�� uzun s�re bekletilmeyi, % 66,7�si, hasta ile ilgili bilgilendirme yap�lmamas�n�, % 53,3�� hasta ve yak�nlar�n�n sab�rs�z davran��lar�n�, % 44�� iddeti uygulayanlar�n e�itimsizliklerini �iddet nedeni olarak belirtmi�ti. Sa�l�k �al��anlar�na uygulanan �iddeti bazen onaylayan hasta yak�nlar�n�n s�rekli �fke ve �fke d��a vurum puanlar� y�ksek, �fke kontrol d�zeyleri d��kt� (p<0.05).
TARTI�MA ve SONU�: �iddet olaylar� sa�l�k �al��anlar� ve sa�l�k sistemi kadar �iddet uygulayanlar�n bireysel �zelliklerinden de kaynaklanmaktad�r. Bireylerin �fke d�zeyleri artt�k�a, �fkelerini kontrol etmeleri zorla�makta ve �iddet e�ilimleri artmaktad�r.

Anahtar Kelimeler:

Eylem Pasl� G�rdo�an, Selda �zt�rk, Esra U�ur. Violence to the healthcare professionals in the ICU: Does the anger level of patient�s relatives effects their opinions?. Journal of Health and Nursing Management. 2017; 4(1): 1-7

Corresponding Author: Eylem Pasl� G�rdo�an, T�rkiye