Uzaktan Sa�l�k Hizmetlerini Kullanma Niyetinde Teknolojiye Haz�r Bulunu�luk ve Dijital Sa�l�k Okuryazarl���n�n Rol�

Uzaktan Sa�l�k Hizmetlerini Kullanma Niyetinde Teknolojiye Haz�r Bulunu�luk ve Dijital Sa�l�k Okuryazarl��n�n Rol�

¹Sa�l�k Y�netimi B�l�m�, Uygulamal� Bilimler Fak�ltesi, Tarsus �niversitesi, Mersin, T�rkiye
²T�bbi Dok�mantasyon ve Sekreterlik B�l�m�, Meslek Y�ksekokulu, �a� �niversitesi, Mersin, T�rkiye

Ama�: Sa�l�k sistemleri, maliyet etkin ve daha eri�ilebilir sa�l�k hizmeti sunma yollar� aray��ndad�r. Uzaktan sa�l�k hizmetlerinin sunumu, sa�l�k sistemlerinin �nemli bir bile�eni haline gelmektedir. Co�rafi k�s�tlamalar�n y�k�n� hafifletebilece�i, hizmet �retim maliyetini azaltabilece�i ve bekleme s�relerini k�saltabilece�i i�in T�rkiye gibi bir�ok �lkede, uzaktan sa�l�k hizmeti sunumunu sa�l�k hizmetlerinin bir par�as� haline gelmi� bulunmaktad�r. Ancak bu hizmetlerin etkinli�i, toplum taraf�ndan benimsenme d�zeyine ba�l� olmaktad�r. Bu durum teknolojiye haz�r bulunu�luk ve dijital sa�l�k okuryazarl�� ile a��klanabilecek bir ili�kiye odaklan�lmas�n� gerektirmektedir. Ayr�ca uzaktan sa�l�k hizmetlerini kullanma niyetini etkileyen etmenlerin de�erlendirilmesi, sa�l�k y�neticileri ve politika yap�c�lar i�in de olduk�a �nemlidir. Ancak bu alandaki �al��ma ve bilgi d�zeyi olduk�a s�n�rl� olmas� nedeniyle bu �al��mada, teknolojiye haz�r bulunu�luk ve dijital sa�l�k okuryazarl��n�n etkisi g�z �n�nde bulundurarak, toplumun uzaktan sa�l�k hizmetlerini kullanma niyetinin incelenmesi ama�lanm��t�r.
Y�ntem: Ara�t�rman�n verileri, T�rkiye'de ya�ayan ve 18 ya� �st� bireylerden anket y�ntemiyle toplanm��t�r. Anket formu �Teknolojiye Haz�r Bulunu�luk �ndeksi ile Dijital Sa�l�k Okuryazarl�� l�e�i� ve ara�t�rmac�lar taraf�ndan haz�rlanm�� olan be� maddelik �Uzaktan Sa�l�k Hizmetlerini Kullanma Niyeti� �l�eklerinden ve tan�mlay�c� bilgilerden olu�maktad�r. Veriler yap�sal e�itlik modellemesi yolu ile analiz edilmi�tir.
Bulgular: Yap�sal e�itlik modellemesi sonu�lar�, teknolojiye haz�r bulunu�luk modelinin boyutlar�ndan yenilik�ilik ve iyimserlik ile uzaktan sa�l�k hizmetlerini kullanma niyeti aras�nda anlaml� ve olumlu bir ili�ki oldu�unu, g�vensizlik ve rahats�zl�k boyutlar� ile aras�nda ise anlaml� bir ili�ki olmad��n� ortaya koymu�tur. Dijital sa�l�k okuryazarl�k d�zeyi ile uzaktan sa�l�k hizmetlerini kullanma niyeti aras�nda da olumlu ve anlaml� bir ili�ki bulunmu�tur.
Sonu�: �al��ma, uzaktan sa�l�k hizmeti sunumunun, bu hizmetlerin yararlar�n� ve kolayl��n� vurgulayarak toplum alg�s�n� olumlu y�nde etkileyerek desteklenebilece�ini savunmaktad�r. Ayr�ca dijital sa�l�k okuryazarl�� d�zeyini art�rman�n, uzaktan sa�l�k hizmetlerinin kullan�m�n� ve etkinli�ini art�rmada etkili bir yolu olabilece�i g�r�lm��t�r.

Anahtar Kelimeler:

Understanding the Role of Technology Readiness and Digital Health Literacy in Intention to Use Remote Healthcare Services

¹Health Management Department, Faculty of Applied Sciences, Tarsus University, Mersin, T�rkiye
²Medical Documentation and Secretarial Department, Vocational School, Cag University, Mersin, T�rkiye

Aim: Health systems seek cost-effective and more accessible ways of healthcare provision. Remote provision of healthcare services is becoming a more important part of health systems. Because it might alleviate the burden of geographical constraints, cost of service production, and waiting times in the system. Many countries including T�rkiye have made it a part of healthcare provision. However, the effectiveness of these services mostly depends on the adoption level of the population, which is strongly related to technology readiness and digital health literacy. Evaluating the factors that affect the intention to use remote healthcare services is crucial for health managers and policy makers. However, knowledge about these factors is limited. Therefore, this study aimed to explore the level of intention of the population to use remote healthcare services, considering the effect of technology readiness and digital health literacy.
Method: The data were collected through a general survey from the population aged over 18 in T�rkiye. The Technology Readiness Index 2.0, the Digital Health Literacy Scale, and a 5-item questionnaire created by the researchers measuring the intention to use remote healthcare services were included in the survey form with demographic variables. The data were analyzed using structural equation modeling.
Results: The results of the structural equation modeling revealed that among the dimensions of the technology acceptance model, innovation and optimism were significantly and positively related to the intention to use remote healthcare services, while insecurity-discomfort had no significant relation. The digital health literacy level was also found to have a positive and significant relation with the intention to use remote healthcare services.
Conclusion: The study showed that remote provision of healthcare services might be promoted by highlighting its benefits and ease of use, which will positively affect the perception of the population. Also, increasing the level of digital health literacy may be an effective way to enhance the usage and effectiveness of remote healthcare services.

Keywords:

Do�ancan �avmak, Sait S�yler, �eyda �avmak. Understanding the Role of Technology Readiness and Digital Health Literacy in Intention to Use Remote Healthcare Services. Journal of Health and Nursing Management. 2024; 11(2): 233-242

Sorumlu Yazar: Do�ancan �avmak, T�rkiye