Determining Nurses Organizational Silence Behaviors and Its Effecting Factors

¹Koc University School of Nursing Istanbul Turkey
²Koc University Semahat Arsel Nursing Education and Research Center, Istanbul Turkey

INTRODUCTION: This study used descriptive, exploratory design and conducted to determine nurses organizational silence behavior levels and affecting factors.
METHODS: This study was conducted with 105 nurses working in a private university hospital. In the study, the Organizational Silence Behavior Scale and twelve socio-demographic and job-related questions were used to collect the data. The data were analyzed using the SPPS 26 program. In descriptive statistical analysis, number, percentage, mean, and standard deviation were used. Independent variables that have an effect on silence behavior subscale scores in primary analyzes were analyzed by using multiple regression analysis.
RESULTS: The average age of the nurses participating in the study was 27.9 � 4.6. It was determined that 83.8% were women, 70.5% had bachelor�s degree and 60% worked as nurses. The organizational Silence Behavior Scale total score arithmetic mean is 2.59 (SD =.66) (min =1, max = 4.26), and the highest score in the subscale was found to be in the acquiesce silence subscale with 3.03 (SD = 1.00). While more than half of the nurses (55.2%) stated that their managers had an influence on their silence behavior, according to the result of regression analysis, being unable to speak comfortably with the manager in the silence climate (R2: .10, Durbin Watson: 1.82, p =.001) and not being able to speak comfortably with the manager in the acquiesce silence subscale. It was found that being under 30 years old (R2: .23, Durbin Watson: 1.49, p <.001) was effective.
DISCUSSION AND CONCLUSION: The results obtained from the research indicated that the nurses who can speak easily with his/her manager nurse and who are older, exhibit less silence behavior. Manager Nurses who are supporting open communication and feedback
processes will prevent � silence behavior and support positive work environment.

Keywords:

Hem�irelerin �rg�tsel Sessizlik Davran��lar� ve Etkileyen Etmenlerin Belirlenmesi

¹Ko� �niversitesi Hem�irelik Fak�ltesi, �stanbul, T�rkiye
²Ko� �niversitesi Semahat Arsel Hem�irelik E�itim, Uygulama ve Ara�t�rma Merkezi (SANERC), �stanbul T�rkiye

G�R�� ve AMA�: Ara�t�rma, hem�irelerin �rg�tsel sessizlik davran��lar�n� ve etkileyen etmenlerin belirlenmesi amac�yla, tan�mlay�c� ve ili�ki aray�c� tasar�mda yap�lm��t�r.
Y�NTEM ve GERE�LER: Bu �al��ma, bir vak�f �niversite hastanesinde �al��an 105 hem�ire ile y�r�t�lm��t�r. �al��mada, ��rg�tsel Sessizlik Davran�� l�e�i� ile bireysel ve mesleki �zellikleri belirlemeye y�nelik 12 sorudan olu�an veri toplama formu kullan�lm��t�r. Verilerin analizi SPPS 26 program� kullan�larak yap�lm��t�r. Tan�mlay�c� istatistiksel analizinde say�, y�zde, ortalama ve standart sapma kullan�lm��t�r; sessizlik davran�� alt boyut puanlar� �zerine primer analizlerde etkisi bulunan ba��ms�z de�i�kenler �oklu regresyon analizi ile incelenmi�tir.
BULGULAR: �al��maya kat�lan hem�irelerin ya� ortalamas�=27,9�4,6 olup %83,8�inin kad�n, %70,5�inin lisans mezunu ve %60��n�n hem�ire pozisyonunda �al��t�� saptanm��t�r. �rg�tsel sessizlik davran�� l�e�inden elde edile toplam puan�n aritmetik ortalamas� 2,59 (SS=,66) olup (min=1, max=4,28), alt boyutlarda en y�ksek puan�n 3,03 (SS=1,00) ile kabullenici sessizlik alt boyutunda oldu�u belirlenmi�tir. Hem�irelerin yar�s�ndan fazlas� (%55,2) sessiz kalma davran��nda y�neticilerinin etkisi oldu�unu belirtirken, regresyon analizi sonucuna g�re sessizlik ikliminde �st y�neticisi ile rahatl�kla konu�amaman�n (R2: ,10, Durbin Watson: 1, 82,
p =.001) ve kabullenici sessizlik alt boyutunda ise y�neticisi ile rahatl�kla konu�amama ile 30 ya� alt�nda olman�n (R2: ,23, Durbin Watson: 1,49, p <.001) etkili oldu�u saptanm��t�r.
TARTI�MA ve SONU�: Ara�t�rmadan elde edilen sonu�lar, y�netici hem�iresi ile rahatl�kla konu�abilen ve ya�� daha b�y�k olan hem�irelerin daha az sessizlik davran�� sergiledi�ini g�stermektedir. Y�netici hem�irelerin a��k ileti�im ve geri bildirim s�re�lerini destekleyici yakla��m�n�n �al��anlar�n sessizlik davran��n� �nleyece�i ve olumlu �al��ma ortam�n� destekleyece�i belirtilebilir.

Anahtar Kelimeler:

Begum Yalcin, Nilg�n G�ktepe, Emine T�rkmen, �eyda �zcan. Determining Nurses Organizational Silence Behaviors and Its Effecting Factors. Journal of Health and Nursing Management. 2020; 7(3): 330-338

Corresponding Author: Begum Yalcin, T�rkiye